booking information

When to book

Tickets for an event can be booked as soon as the event is publicised, or when you receive details and a booking form in a regular mailing.

How to book

In person, or by telephone on (0)1624 832662

Weekly, except the Christmas season, Wednesday to Friday between 10.00am and 4.30pm. The Box Office is also open 30 minutes before each event.

By post, or fax to (0)1624 836658

If you have received a booking form in your regular Erin Arts Centre mailing, simply complete and post it to us with your cheque for the value of the tickets. If you are reserving tickets by fax, please see Reservations and Payment.

By email to information@erinartscentre.com

Please note that this is not a secure site. The email facility can only be used for reserving tickets. You should therefore only send us details of the events you wish to attend, the number of tickets required and price, plus an address and daytime telephone number in case we need to contact you. For your own protection, do not include credit or debit card details.

Booking Information

Reservations

Tickets reserved by phone, fax or email must be paid for within four working days of the reservation, or 30 minutes before the performance (whichever comes first). Tickets will be held at the Box Office until 15 minutes before the start of the performance, after which they may be sold.

Payment

Payment for tickets can be made by cheque or in cash. We are currently unable to accept payment by credit/debit card. Postal bookings should be accompanied by a cheque for full payment and a Stamped Addressed Envelope. Please write your name and address clearly on the envelope. If you are booking tickets from the UK mainland, please include the cost of postage to your payment (UK stamps are not valid in the Isle of Man).

Exchanges and refunds

The Erin Arts Centre cannot refund money or exchange tickets. However, we will try to resell unused tickets once all other tickets for an event are sold. A handling charge of £1 per ticket will be deducted from any resulting refunds.

Concessions

Students under 18 pay only £1 for all Erin Arts Centre events except lunches. Events organised by third parties who hire the auditorium may have other concessions available.

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